Get Most Frequently Asked Questions Answered Here

Why do you require a card on file to book the appointment?

• We require a card on file to protect our therapists. This allows us to make sure that they are compensated for the services performed and protected against no show appointments and last-minute cancellations.

How can I tip my service provider?

• If paying on a card, a tip can be added to the card, and it will show up on their paycheck.
• Cash is accepted or some providers have Venmo codes that can be scanned.

Do you charge sales tax?

• Sales tax is not required to be charged on services.
• Sales tax is charged for any retail purchased.

Do you accept a check?

• Yes, however a credit card must still be on file and will be charged in the event the check does not go through.

Can minors receive a massage?

• For clients under the age of 16 we require written consent from a parent or guardian and request that parent or guardian to be present in the room during the massage service. Clients between the age of 16-18 only need parental written consent. Minors also need parental written consent for facial services as well. This policy is in place to ensure the safety and well-being of both our therapists and our younger clients.

Can I receive massage therapy if I am pregnant?

• Yes! Please tell our receptionist when you are booking so they can put it in the notes for your service provider to ask you questions
• Pregnancy bolsters are available that have a cut out for your growing belly
• It is the client's responsibility to tell their service provider of any important information about the pregnancy to their technician and to have confirmed with their doctor prior to treatment that they have no contraindications
• Dry saunas and steam showers are contraindicated for pregnancy

Will I be sore after my massage?

• Sometimes, when working out knots in the muscle tissue, a detoxification process happens. This is why it is important to drink lots of water after a massage to help flush out the tissues
• Your service provider will check in with you on pressure at least once during your treatment, it is the client's responsibility to tell their provider if pressure is needing to be adjusted more or less

How do I find your location?

• 652 N Kays Drive, Suite #3 Kaysville, UT 84037
• Several designated parking stalls available with our signage to indicate spots
• Located on 2nd floor in southwest suite
• Stairs immediately located at West entrance of the building
• Elevator located inside West entrance just past reception desk

What do I do when I arrive?

• Check in with receptionist at the front desk
• Receptionist will take you to the waiting area until your service provider is ready

Can I shower after my treatment?

• Yes! We have two bathrooms in the spa with showers and a space to get ready
• Bathrooms are large enough for couples to use together
• Bathroom is handicap accessible
• Blow dryers are available for use
• Robes are available for use after treatment so you can go from treatment room to bathroom

What essential oils are used for aromatherapy?

• Jade Bloom essential oils!
• We love supporting other local Utah businesses and love these oils

What massage lotions are used?

• OB&B Organic Massage and Body Lotion --- A combination of Certified Organic and natural seed oils, that are rich in essential fatty acids and botanical extracts, along with rich Organic Shea butter and Hemp Seed Oil. Truly a one-of-a-kind formula, offering perfect glide. It offers optimum skin nutrition, and is a rich luxurious lotion, not too oily and extremely moisturizing. Excellent for deep tissue control work, or as a moisturizing body lotion. It is water dispersible and contains no nut oils or harsh preservatives.  Fragrance free. 

What skin care line is used?

• SkinModerne --- We chose this skin care line because they keep their ingredient list as bio available as possible and do not use unnecessary fillers and additives.